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Shipping
Items that are available and in stock will be so indicated during the checkout process. If a product is not in stock when you place your order, we will provide you our best estimate of when the product will be available. The availability information shown on our web site and provided by our sales staff is the most up-to-date information we have, but this information does not represent a guarantee or promise of availability.
Once your order has been processed, you will receive an e-mail confirmation detailing your Sales Order Reference Number e.g. WDK12345. With this number, you can check the status of your order on-line by going to the My Account section of our on-line shop. (Data is updated at the end of each evening).
Shipping Methods
We currently offer shipping via UPS (United Parcel Service). All available options will be shown at the "basket" stage during the checkout process.
Your order will be despatched directly from our European warehouse in the Netherlands. Cost for shipping will be shown when checking out. If you are ordering items that are not in stock, please be sure to indicate if you would like available items to ship to you (partial shipment).
If you have an account number with UPS and you would like us to bill the shipping directly to that carrier in order to make payment easier for you, please be sure to provide your UPS Account Number in the appropriate field when checking out or creating your account.
Ship Times
Orders placed for in-stock items by 1:30PM typically ship the same day as the order is received, unless credit issues prevent order processing. Estimated ship dates for export orders are advised by email after complete order review and approval.
Shipping Charges & Services
The following flat-rate shipping charges apply, unless you provide us with your UPS account number during the checkout process:
| Country |
Service |
Charge GBP |
Charge EUR |
Charge USD |
| Austria |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Belgium |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Bulgaria |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Croatia |
UPS 1-3 Business Days |
22,00 |
26,00 |
26,00 |
| Cyprus |
UPS 1-2 Business Days |
62,00 |
75,00 |
75,00 |
| Czech Republic |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Denmark |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Estonia |
UPS 1-2 Business Days |
22,00 |
26,00 |
26,00 |
| Finland |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| France |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Germany |
UPS 1-2 Business Days |
17,00 |
20,00 |
20,00 |
| Greece |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Hungary |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Ireland |
UPS 2-3 Business Days |
27,00 |
32,00 |
32,00 |
| Italy |
UPS 2-5 Business Days |
22,00 |
26,00 |
26,00 |
| Latvia |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Lithuania |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Luxembourg |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Malta |
UPS 2-3 Business Days |
62,00 |
75,00 |
75,00 |
| Monaco |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| Netherlands |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Norway |
UPS 4-5 Business Days |
40,00 |
48,00 |
48,00 |
| Poland |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Portugal |
UPS 1-3 Business Days |
22,00 |
26,00 |
26,00 |
| Romania |
UPS 2-4 Business Days |
22,00 |
26,00 |
26,00 |
| San Marino |
UPS 3-4 Business Days |
22,00 |
26,00 |
26,00 |
| Slovakia |
UPS 1-3 Business Days |
22,00 |
26,00 |
26,00 |
| Slovenia |
UPS 1-3 Business Days |
22,00 |
26,00 |
26,00 |
| Spain |
UPS 1-3 Business Days |
22,00 |
26,00 |
26,00 |
| Sweden |
UPS 1-3 Business Days |
17,00 |
20,00 |
20,00 |
| Switzerland |
UPS 2-3 Business Days |
40,00 |
48,00 |
48,00 |
| United Kingdom |
UPS 1-2 Business Days |
15,00 |
18,00 |
18,00 |
| United Kingdom |
UPS Next Business Day (Order before 2:30pm, In stock items only) |
35,00 |
42,00 |
42,00 |
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For international delivery locations (outside the EU), shipping charges will be calculated at the point of checkout.
Taxes
European Union
If you provide a tax reference number relating to the delivery address, no VAT will be applied to your order as the supply of goods or services are exempt
and subject to reverse charge procedure (European Directive 2006/112/EC).
If you DO NOT provide a tax reference number relating to the delivery address, then BTW will be applied to your order at the rate of 21%.
Rest of the world.
No VAT will be applied to the order.
Our VAT Number
NL825877878B01
| Country |
Code |
VAT Format |
No. of Digits |
Notes |
| Austria |
AT |
U99999999 |
9 |
|
| Belgium |
BE |
0999999999 |
10 |
|
| Bulgaria |
BG |
999999999
9999999999 |
9 or 10 |
|
| Cyprus |
CY |
99999999L |
9 |
|
| Czech Republic |
CZ |
99999999
999999999
9999999999 |
8, 9 or 10 |
|
| Denmark |
DK |
99999999 |
8 |
|
| Estonia |
EE |
999999999 |
9 |
|
| Finland |
FI |
99999999 |
8 |
|
| France |
FR |
99999999999
X9999999999
9X999999999
XX999999999 |
11 |
X is a letter |
| Germany |
DE |
999999999 |
9 |
Umsatzsteur
Identifikationsnummer |
| Greece |
EL |
999999999 |
9 |
|
| Hungary |
HU |
99999999 |
8 |
|
| Ireland |
IE |
9999999X
9X99999X |
8 |
X is a letter |
| Italy |
IT |
99999999999 |
11 |
|
| Lithunia |
LT |
999999999
999999999999 |
9 or 12 |
|
| Luxembourg |
LU |
99999999 |
8 |
|
| Malta |
MT |
99999999 |
8 |
|
| Netherlands |
NL |
999999999B99 |
12 |
10th digit always a B |
| Poland |
PL |
9999999999 |
10 |
|
| Portugal |
PT |
999999999 |
9 |
|
| Romania |
RO |
999999999
9999999999 |
9 or 10 |
|
| Spain |
ES |
X99999999
99999999X
X9999999X |
9 |
X is a letter |
| Sweden |
SE |
999999999999 |
12 |
|
| Slovenia |
SI |
99999999 |
8 |
|
| Slovakia |
SK |
9999999999 |
10 |
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International Customers
For orders shipping to international locations you will be required to complete an export compliance questionnaire, this will be emailed to you during the
order confirmation stage. Your order will then be reviewed for export compliance and you will be notified by email when approved.
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